Privacy Policy

Our contact details

Name: Peter Morgan Property Group
Address: 35 Windsor Road, Neath, SA11 1NB
Phone Number: 03300 563555
E-mail: npt@petermorgan.net

The type of personal information we collect

We currently collect and process the following information:

• Name: To identify users and personalize interactions.
• Contact Information: Including email address, phone number, and mailing address, necessary for communication regarding property inquiries, appointments, and updates.
• Property Preferences: Information about the type of property a user is interested in, such as residential, commercial, rental, or purchase.
• Financial Information: In some cases, users may provide financial information for mortgage pre-approval or rental applications.
• Location Information: Users may provide location details to search for properties in specific areas or to receive localized property market updates.
• User Account Data: If the website offers user accounts, additional personal information may be collected during the account creation process, such as a username, password, and profile picture.
• Usage Data: Information about how users interact with the website, including pages visited, search queries, and preferences. This may be collected through cookies or other tracking technologies.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To provide services such as property searches, inquiries, appointments, and transactions.
• For communication purposes regarding property inquiries, updates, and appointments.
• To personalize the user experience by providing relevant property listings based on preferences.
• For financial transactions related to mortgage pre-approval or rental applications.
• To offer location-based services for finding properties in specific areas.
• For account management, allowing users to save searches and manage preferences.
• To improve services through analysis of user behavior and preferences.
• For marketing purposes, such as sending targeted property listings or promotional offers.

 How we store your personal information

We keep personal information for the duration necessary to fulfil the purposes outlined in our privacy policy and as required by applicable laws and regulations. We will then dispose of your information by securely deleting electronic records and shredding physical documents to ensure your privacy and data security.

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at neath@petermorgan.net if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at npt@petermorgan.net.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk